Dear guests,
Since we are a small and individual house and every room and the 70s Tabbert are designed differently, we would like to draw your attention to a few points:
ReservationWe accept your reservation in writing via email or through our booking platforms and will confirm it to you. Your booking is only binding once you have confirmed it (acceptance of our terms and conditions) by providing your home address and telephone number.
We will gladly reserve your preferred room at Château Lestéous. However, we cannot guarantee availability, as we must consider the overall booking situation at our small château.
Cancellation - travel cancellation insurance
To avoid inconvenience, we recommend
If you are unable to arrive, please
If we are unable to re-let the room on time, we must charge cancellation fees as follows:
• free of charge up to 6 weeks before arrival
• from 6 weeks before arrival 80% of the travel price
• Cancellation on the day of arrival, early departure or without cancellation, we allow ourselves to charge 100% of the total travel price.
We ask you to pay the difference between the deposit and the total cost of your trip at least one week before departure.
For additional services on site, you can pay in cash or via PayPal on the day of departure.
Arrival and departure
Check-in from 18:00
Check-out by 12:00.
If you arrive after 19:00, please let us know in advance.
Pets
We love pets and have a Weimaraner dog, cats and chickens of our own. However, in order to avoid conflicts with other dogs and to offer all guests a peaceful stay, we have decided not to accept pets from guests.
Non-smoking house
Château Lestéous, including the Tabbert caravan, is a non-smoking property.
We reserve the right to charge an additional cleaning fee for any violation of this smoking policy. This also applies to smoking at open windows.
Please be considerate of subsequent guests. We invite all smokers to use the spacious outdoor area exclusively for smoking.
Travel program/transferWe would like to offer you a perfect stay and offer you your guided day trips exclusively through our own company
Explore Occitanie on. We are happy to arrange your transfer from and to the airport or train station through local service providers.
These services are offered and charged separately and are not part of Château Lestéous's services — these are limited to renting out guest rooms including half board.
In any case, you get all services from a single source — for a relaxed travel experience.
The law of the EU applies. The place of jurisdiction is Tarbes, France.
